SB Bundeselterngeld/Landeserziehungsgeld (w, m, d)
Core
Processing applications for federal parental allowance and state child-rearing allowance, including complex cases involving foreign nationals, self-employed individuals, and EU law applications.
Role type
Administrative case officer (social benefits)
Builds
Administrative decisions and payment runs for social security funds
Domain
Public administration / Social welfare
Deliverable
client delivery
Required skills
Case processing, legal compliance (EU law), conflict resolution, payment processing, PC proficiency (MS Office), driving license
Preferred skills
Social competence, stress resistance, teamwork, communication
Responsibilities
Reviewing and processing benefit applications, handling objections and appeals, conducting payment runs, auditing colleagues' cases
Seniority
Mid-level administrative staff