Mitarbeiter*in (m/w/d) Kundenbetreuung und Kontaktpflege - öffentlicher Sektor in Teilzeit (50%)
Core
Customer care and relationship management for municipal clients (Kämmereien and local administrations) in the public sector, focusing on identifying financing needs and investment opportunities.
Role type
Customer relationship manager (public sector)
Builds
Long-term relationships with municipal finance departments to facilitate access to financing and investment products.
Domain
Financial services / Public sector (municipalities)
Deliverable
client delivery
Required skills
Banking or insurance background, commercial training, understanding of financing and interest rate topics, ability to build trust with public officials, structured documentation
Preferred skills
Experience with public sector budgets, direct contact with municipal authorities
Responsibilities
Active contact management of existing municipal customers and prospects via phone, building sustainable personal relationships with treasuries and local administrations, identifying specific conversation opportunities for financing needs, scheduling appointments and follow-ups for the specialist team, documenting contacts and conversation content, coordinating closely with the internal team