Bürokaufmann / - frau
Core
Administrative support and customer service for a freight forwarding company, handling transport orders, inquiries, and billing.
Role type
Administrative assistant (logistics)
Builds
Transport orders, customer communications, billing records
Domain
Logistics / Freight forwarding
Deliverable
dashboards & analysis
Required skills
Administrative tasks, customer service, order processing, billing, MS Office
Preferred skills
Experience in logistics or freight forwarding, knowledge of freight forwarding software
Responsibilities
Answering the telephone switchboard, accepting and recording transport orders, handling delivery time inquiries, processing complaints, billing transport services, general office and administrative tasks