Bestandskundenentwicklung - CAFM/Digitaler Immobilienbetrieb (m/w/d)
Core
Account development specialist for existing customers in the CAFM (Computer-Aided Facility Management) and digital real estate operations sector, focusing on deepening customer relationships and identifying usage potential rather than traditional sales.
Role type
Account Development Manager (CAFM/Digital Real Estate)
Builds
Sustainable solution approaches and expanded service scopes for existing enterprise clients
Domain
Real Estate / Facility Management / Digitalization
Deliverable
client delivery
Required skills
Customer relationship management, needs analysis, solution development, proposal creation, event participation, structured independent work
Preferred skills
Real estate industry knowledge, CAFM software knowledge, sales acumen
Responsibilities
Continuous individual care of existing customers to identify needs and development potential, Joint development of measures for optimal solution usage from upselling to scope expansion, Creation and follow-up of qualified offers, Preparation of reference reports with Marketing, Active participation in trade fairs, customer events, and events