IT-Projekt- und Servicemanager (m/w/d)
Core
Responsible for realizing IT projects and managing the BPO service lifecycle for customers, acting as the primary point of contact to translate customer needs into solution concepts and implement them via software suppliers.
Role type
Senior IT Project and Service Manager
Builds
IT projects, BPO service solutions, and software implementations for energy sector clients
Domain
Energy industry + IT services
Required skills
IT project management, BPO service lifecycle management, customer requirement analysis, solution concept development, ERP solutions (SAP IS/U), ITIL framework, business-IT translation
Preferred skills
Energy industry knowledge, analytical thinking, structured approach
Technologies
SAP IS/U, ITIL
Responsibilities
Realize IT projects, manage BPO service lifecycle, develop processes and software, act as primary customer contact, translate customer needs into solution concepts
Seniority
Mid-Senior, hands-on IC