Fachinformatiker / IT-Spezialist im Bereich DATEV-Support / Tax & IT (m/w/d)
Core
Support and modernization of DATEV functionalities for tax professionals and accounting firms, including cloud migration, user support, and data management.
Role type
IT Specialist (DATEV Support)
Builds
DATEV software solutions and cloud-based services for tax and legal professionals
Domain
Accounting / Tax Technology
Required skills
DATEV platform knowledge, IT service desk processes (ITIL), data import/export management, user training, rights administration
Preferred skills
Cloud technology experience, incident and problem management, cross-functional collaboration
Technologies
DATEV, Cloud technologies
Responsibilities
Optimize and modernize DATEV functionalities towards cloud technology, provide telephone and digital support to DATEV users, manage ticket system documentation and classification, support data imports and exports for clients and tax advisors, administer user rights, conduct digital and on-site training sessions
Seniority
Mid-level, hands-on IC