Mitarbeiter im Innendienst (m/w/d)
Core
Central support role for customer service and insurance operations, handling inquiries, preparing documents, and coordinating client interactions.
Role type
Administrative and customer service specialist
Builds
Customer service interactions, insurance offers, and contract documentation
Domain
Insurance and financial services
Deliverable
client delivery
Required skills
Customer service, communication, document preparation, data management, administrative organization, office software proficiency
Responsibilities
Personal and telephone support for existing customers, processing and coordinating incoming customer inquiries, creating and preparing offers and contract documents, supporting contract changes and claims matters, scheduling and coordinating consultation meetings, maintaining customer and contract data, general administrative and organizational tasks
Seniority
Entry to Mid-level, individual contributor