Marine Operations & QCM Specialist – Vessel Operations, Quality Control & Claims (m/f/d)
Core
Support vessel operations, cargo quality control, and claims handling for RoRo shipping services between Europe, North America, and Asia.
Role type
Marine Operations & Quality Control Specialist
Builds
Scheduled RoRo voyages and cargo transport solutions for automotive and heavy machinery industries
Domain
Maritime shipping / RoRo logistics
Required skills
Cargo stowage planning, IMDG/IMO regulations knowledge, claims documentation review, operational deviation analysis, voyage instruction preparation, port coordination, fuel specification review, incident reporting
Preferred skills
Nautical background, sea-going experience, High & Heavy cargo expertise, survey experience, German language proficiency
Technologies
Microsoft 365 (Outlook, Excel, Word, PowerPoint, Teams, SharePoint), SharePoint Lists, Planner, Loop
Responsibilities
Support technical assessment and acceptance of cargoes including High & Heavy and project cargo; Coordinate IMDG-related documentation and stowage; Participate in cargo quality follow-up and damage prevention; Analyze operational deviations and root causes; Assist with claims handling by reviewing damage documentation; Prepare voyage and discharging instructions; Communicate with vessels, ports, and agents; Support bunkering coordination; Prepare cargo stowage plans; Collect operational cost reports; Support environmental and technical vessel matters; Follow up on vessel disruptions and incidents; Prepare incident reports and coordinate follow-up actions.