Business Analyst (m/w/d)
Core
Central point of contact for designing, optimizing, and implementing business processes; defines IT requirements and ensures efficient, standardized, customer-oriented end-to-end processes.
Role type
Business Analyst
Builds
Standard service processes and optimized business workflows
Domain
Technology services / Business process optimization
Required skills
Business process modeling, requirements elicitation and documentation, workshop facilitation, use case and user story development, solution design, stakeholder management
Preferred skills
E-Business, E-Commerce, digital business models, process management tools and methods
Technologies
Process management tools
Responsibilities
Act as central contact for business process design and optimization, define IT requirements, lead workshops and interviews, develop use cases and user stories, design standard service processes, develop solutions in coordination with service areas and IT, support business units and key users in realization