Mitarbeiter*in im Front Office
Core
Front office receptionist and customer service representative for an independent automotive repair shop, handling appointments, customer communication, and administrative tasks.
Role type
Front office receptionist (automotive)
Builds
Customer appointments, workshop orders, cost estimates, and invoices
Domain
Automotive repair / Kfz-Werkstatt
Deliverable
product features
Required skills
Customer service, appointment scheduling, order coordination, invoicing, PC/Office applications, data entry
Preferred skills
Automotive technical understanding, self-organization, communication skills
Responsibilities
Greeting and supporting customers, scheduling appointments, coordinating workshop orders, handling vehicle intake and handover, creating cost estimates and invoices, communicating between customers and workshop team, managing customer data in the workshop management system
Seniority
Entry-level to Mid-level, hands-on IC