Kundenbetreuer (m/w/d) Baumärkte
Core
Service technician and customer partner for DIY equipment rental stations in hardware stores, ensuring device functionality and training store staff.
Role type
Field service technician (hardware rental equipment)
Builds
Operational reliability of rental equipment and staff competency in using tools
Domain
Construction materials retail / Hardware rental
Deliverable
physical/clinical work
Required skills
Technical understanding, Computer and tablet proficiency, Customer orientation, Self-management, Driving license Class B
Preferred skills
Experience in hardware retail or trade
Responsibilities
Inspect and perform minor maintenance on rental equipment, Exchange faulty devices, Serve as contact person for store staff, Provide product explanations and basic training (including IT), Document activities digitally