Abteilungsleitung (m/w/d) für die Diakonieläden und den Online-Handel
Core
Leading the department of Diakonie shops and online retail, helping long-term unemployed people into employment by selling donated goods and unique products made by job seekers.
Role type
Department Head (Retail & Online Commerce)
Builds
Physical retail stores and an e-commerce platform
Domain
Social services / Non-profit retail
Required skills
Retail management, team leadership, operational process management, project implementation, customer relationship management, fundraising, online commerce management, product quality control, financial management, legal compliance knowledge, driver's license (Class B/III), IT skills (Microsoft 365, WordPress, Shopware, Magento)
Preferred skills
Online Marketing Manager certification, pedagogical suitability
Technologies
Microsoft 365, WordPress, Shopware, Magento
Responsibilities
Lead and develop staff, provide operational guidance to job seekers, implement projects and ensure economic success, manage customer and partner contacts, handle donation acquisition, ensure smooth operations, manage online retail development, ensure product quality, monitor sales revenue and costs, ensure legal compliance, develop business structures and work safety
Seniority
Senior, hands-on IC