Telefonischer Kundenberater (m/w/d) - Service & Banking
Core
First point of contact for customers via phone, handling service requests, guiding digital banking usage, and scheduling appointments.
Role type
Customer service representative (banking)
Builds
Service resolutions and customer engagement for a regional cooperative bank
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
telephone communication, service orientation, digital banking knowledge, appointment scheduling, product information
Preferred skills
commercial training, banking experience, sales experience, verbal communication, teamwork, digital literacy