Bürokraft
Core
Administrative support and customer service for an e-commerce company selling children's play equipment and furniture.
Role type
Junior administrative assistant (minijob)
Builds
Customer service interactions, order processing, data management
Domain
E-commerce / Retail
Deliverable
product features
Required skills
Email and phone communication, order processing, data entry, office software proficiency, multi-tasking
Preferred skills
E-commerce experience, Russian or Ukrainian basic knowledge
Responsibilities
Handling customer inquiries via email and phone, processing orders and maintaining customer/order data, coordinating with warehouse and shipping providers, general office organization
Seniority
Junior, entry-level