Mitarbeiter Kundenservice & Bestandskundenbetreuung (m/w/d) (25 – 40 Std./Woche)
Core
Customer service and existing customer care for banking services including account management, payments, and securities.
Role type
Customer service representative (banking)
Builds
Banking support services and customer relationship management
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
telephone communication, customer relationship management, sales of simple products, satisfaction surveys, payment transaction handling, note-taking in EDV systems
Preferred skills
prior experience in customer service, direct customer outreach, empathy, motivation to learn
Technologies
EDV systems