Kundenbetreuer als Quereinsteiger (m/w/d)
Hybrid
Core
Customer support and account management for an insurance company, handling inquiries, policy changes, and claims across phone, email, and video channels.
Role type
Customer service representative
Builds
Insurance policies and claims services for private and commercial clients
Domain
Insurance
Deliverable
client delivery
Required skills
Commercial training, MS Office basics, digital tool proficiency, structured self-organization, service orientation
Preferred skills
Team spirit, open collegial attitude, enjoyment of human contact
Responsibilities
Handling customer inquiries via phone, email, and video; preparing offers for special risks; managing contract changes; supporting customers in claims situations; participating in internal projects