Sachbearbeiter Abwicklung (m/w/d)
Core
Processing and monitoring customer orders in an ERP system, coordinating shipments, and managing invoicing and returns for a coffee roastery.
Role type
Operations administrator (order processing)
Builds
Order fulfillment and logistics coordination for a family-owned coffee roastery
Domain
Food & Beverage / Coffee Roasting / Logistics
Required skills
ERP system usage, MS Office, order planning, invoicing, customer communication, data management
Preferred skills
English language skills, process optimization
Technologies
ERP systems, MS Office
Responsibilities
Processing and monitoring customer orders in the ERP system, Planning and coordinating orders, Creating shipping documents, Coordinating with customers, carriers, production, and warehouse, Monitoring deadlines and proactive customer communication, Creating outgoing invoices and checking incoming invoices, Handling complaints and returns, Maintaining master data and contributing to process optimization