Generalist*in Kundenservice (m/w/d)
Hybrid
Core
Generalist in customer service handling estate cases, safe deposit box management, and mail processing for a cooperative bank.
Role type
Generalist customer service representative
Builds
Estate administration, safe deposit box operations, mail processing services
Domain
Banking / Estate & Trust Services
Deliverable
client delivery
Required skills
Estate case management, safe deposit box administration, mail processing, process optimization, reporting, administrative coordination
Preferred skills
Experience in estate, trust, mail handling, or safe deposit box management
Responsibilities
Manage estate and trust cases independently, oversee safe deposit box operations, process incoming mail, maintain reporting and data accuracy, optimize internal processes
Seniority
Mid-level, generalist