Kundenberater (m/w/d) im Chat-Bereich (Vollzeit) in Mönchengladbach
Core
Chat-based customer service and sales support for Deutsche Telekom products, guiding customers from service inquiries through product selection to order completion.
Role type
Customer Service & Sales Agent (Chat)
Builds
Premium product sales and customer service interactions for Deutsche Telekom
Domain
Telecommunications
Deliverable
product features
Required skills
Chat support experience, CRM system proficiency, sales skills, shift flexibility
Responsibilities
Handling written customer inquiries, selling premium Telekom products, participating in training sessions
