Kundenbetreuer (m/w/d) Komposit Innendienst
Core
Managing a fixed portfolio of customers and handling cross-line contract matters, including contract maintenance, document review, and claims management.
Role type
Customer service representative (insurance)
Builds
Insurance contracts and claims processes for a fixed customer base
Domain
Insurance
Required skills
Contract management, document review, claims management, customer communication, insurance knowledge
Preferred skills
Experience in insurance, basic insurance IT knowledge
Responsibilities
Maintaining and optimizing existing insurance contracts, reviewing contract documents and policy certificates, preparing for and following up on customer meetings, managing claims including communication with insurers