Customer Service Manager (m/w/d) – Logistik & Kundenservice
Core
Central interface between international customers, dispatch, and internal departments to ensure smooth processing of global transport orders.
Role type
Customer Service Manager (Logistics)
Builds
Global transport solutions for the chemical, gas, dry bulk, and liquid food industries
Domain
Logistics / Chemicals / Gas / Dry Bulk / Liquid Food
Deliverable
client delivery
Required skills
International order management, Customs and documentation coordination, Customer complaint handling, Order and data management, Hazardous goods/Temperature logistics knowledge, Cross-departmental collaboration
Preferred skills
Understanding of logistics processes and interfaces, Geographical knowledge, Travel readiness
Technologies
IT systems and digital tools