DATEV-Anwendungsbetreuer & Prozessberater Buchhaltung (M/W/D)
Core
Train users on accounting processes and DATEV applications, consult clients on digital accounting workflows, and provide first/second-level support for accounting software and business processes.
Role type
Application support & process consultant (accounting)
Builds
Digital accounting processes and DATEV software environments for tax advisors and businesses
Domain
Accounting / Tax advisory / Digital transformation
Deliverable
client delivery
Required skills
Accounting process knowledge, DATEV application knowledge, training and presentation skills, technical affinity, ticket system documentation, driver's license (Class B)
Preferred skills
DATEV certification, experience with DATEV Unternehmen online
Technologies
DATEV, DATEV Unternehmen online
Responsibilities
Conduct training sessions on accounting processes and DATEV applications, consult clients on digital accounting workflows, provide first and second-level support for user questions, assist clients in transitioning to digital processes, document customer inquiries and solutions in the ticket system, collaborate with the technical team on setting up and maintaining DATEV environments