Kundenberater (m/w/d)
Core
Provide personal, reliable, and competent advice and support to private and business customers for insurance and pension needs.
Role type
Customer advisor (insurance)
Builds
Insurance and pension offers, contract modifications, and claims handling
Domain
Insurance and financial services
Deliverable
client delivery
Required skills
Customer consultation, needs analysis, offer creation and follow-up, contract management, claims handling, customer data management, digital tools proficiency
Preferred skills
Background in insurance or finance, customer service experience