Customer Service (m/w/d)
Core
Managing orders and returns for B2B and B2C customers, maintaining master data, and overseeing inventory for a fashion company.
Role type
Customer Service Representative
Builds
Order fulfillment and return processing for fashion brands
Domain
Fashion retail
Deliverable
client delivery
Required skills
Order management, Return management, Master data maintenance, Inventory management, Cross-functional coordination, MS Office, ERP software, Database management
Preferred skills
Foreign languages, Customer contact enthusiasm, Solution-oriented communication, Structured work style, Initiative, Teamwork, Flexibility
Responsibilities
Managing orders and returns (B2B/B2C), Customer communication and partner communication, Continuous master data maintenance, Inventory management, Cross-departmental coordination with Marketing, Production, Purchasing, and Logistics
