IT Support Engineer
Core
Providing on-site IT support, hardware/software installation, and infrastructure maintenance for a global shipping company's headquarters.
Role type
IT Support Engineer
Builds
Internal IT infrastructure and user support services
Domain
Logistics / Shipping / Maritime
Deliverable
client delivery
Required skills
Computer hardware installation and configuration, Software installation and configuration, Printer setup and troubleshooting, Ticketing system support, MS Windows administration, Office 365 administration, Network technology basics, IT infrastructure knowledge
Preferred skills
German language proficiency, English language proficiency
Responsibilities
Installing and configuring computer hardware, software, and printers; Providing technical support to employees via ticketing system and in person; Managing the IT hotline; Assisting with hardware and software inventory management and documentation
