Unterstützung beim Kundenbetreuer (m/w/d)
Core
Handling customer inquiries via email and occasionally by phone, supporting quality assurance in customer service, conducting product and prototype tests, and managing social media channels.
Role type
Customer support specialist (product testing & social media)
Builds
Customer service interactions, product test reports, social media content
Domain
Consumer goods / Retail
Deliverable
product features
Required skills
Customer orientation, Patience, Product testing, Social media management, Technical affinity
Preferred skills
English communication, Self-management, Flexibility
Technologies
Social media platforms, Customer service tools