Bürosachbearbeiter / Kaufmännische Fachkraft Sachbearbeitung Kundendienst (m/w/d)
Core
Handling incoming complaints, communicating with customers and suppliers, verifying and registering order confirmations, maintaining statistics, and ensuring adherence to established processes.
Role type
Administrative Customer Service Specialist
Builds
Order confirmations and customer service records for XXXLutz furniture retail
Domain
Retail / Furniture / Customer Service
Deliverable
dashboards & analysis
Required skills
Order processing, Customer communication, Supplier communication, Data entry, Statistical reporting, Process compliance
Preferred skills
Furniture industry experience, Office software proficiency
Technologies
EDV-Systems
Responsibilities
Process incoming complaints, Communicate with customers and suppliers, Verify and register order confirmations, Maintain statistics, Ensure process compliance