IT-Service- und Produktmanager (m/w/d) - MS Dynamics 365 - Berlin
Core
Strategic direction and technical operation of the entire MS Dynamics 365 environment (Business Central, Customer Engagement, Power Platform), managing the product lifecycle from requirement to implementation.
Role type
Senior IT Service and Product Manager (MS Dynamics 365)
Builds
MS Dynamics 365 solutions (Business Central, Customer Engagement, Power Platform)
Domain
Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)
Required skills
MS Dynamics 365 configuration, Business Central, Customer Engagement, Power Platform, project management, external vendor management, UAT coordination, user training, budget management, hands-on technical implementation
Preferred skills
IT helpdesk support, stakeholder management, quality assurance, regulatory compliance
Technologies
Microsoft Dynamics 365, Business Central, Customer Engagement, Power Platform
Responsibilities
Define strategic direction for MS Dynamics 365, execute system adjustments, analyze internal requirements, manage external service providers, conduct UAT, deliver user training, manage budget, support IT helpdesk
Seniority
Senior, hands-on IC
