Customer Service / Einkauf (m/w/d)
Core
Managing customer orders, international client support, and procurement processes for a premium furniture and design brand.
Role type
Customer Service & Procurement Specialist
Builds
Unique furniture and design products for the premium residential and commercial market
Domain
Furniture design and distribution
Required skills
International sales experience, order processing, supplier negotiation, ERP system usage, inventory optimization, contract management, analytical thinking
Preferred skills
Business Central, additional languages
Technologies
ERP systems, MS Office, Business Central
Responsibilities
Process and ensure timely handling of customer orders, Provide service-oriented consultation for international clients, Resolve issues such as delivery delays and claims, Collaborate with logistics and development teams, Optimize procurement processes to minimize inventory, Negotiate prices and contracts with suppliers, Document processes in ERP and create sales reports
Seniority
Mid-level, hands-on IC