Call Center Agent (m/w/d) in Düsseldorf
Core
Handling customer calls to schedule appointments and offer services for Toyota & Lexus vehicles.
Role type
Customer service agent (call center)
Builds
Customer appointment scheduling and service offerings
Domain
Automotive retail
Deliverable
product features
Required skills
telephone communication, CRM system usage, appointment scheduling, process-oriented work
Preferred skills
prior experience in automotive dealership or call center, premium sector experience
Responsibilities
Answering customer calls, scheduling appointments, managing CRM system, supporting sales and service teams
Seniority
Entry-level