TEAMMITGLIED AFTER SALES SERVICE (m/w/d)
Core
Building a new After Sales Service department to handle customer returns, service cases, and repair services for plumbing and heating (SHK) materials.
Role type
After Sales Service Specialist
Builds
Customer service solutions and repair workflows for Haustechnik products
Domain
Industrial distribution / Plumbing and heating (SHK)
Deliverable
client delivery
Required skills
Commercial training, SHK product knowledge, MS Office, customer liaison, cost calculation, coordination
Preferred skills
Service orientation, conflict resolution, time management, initiative
Responsibilities
Handling customer returns and factory returns, processing cost calculations, coordinating service cases, liaising with procurement and sales
Seniority
Entry-level / Individual Contributor