Technischer Kundenbetreuer (m/w/d) Service
Core
Provide technical consulting and support to customers (installers, end-users) and service technicians regarding product applications, malfunctions, and complaints using digital service tools.
Role type
Technical Customer Support Specialist
Builds
Service solutions and optimizations for HVAC and plumbing systems
Domain
Sanitary, Heating, and Air Conditioning (SHK)
Deliverable
client delivery
Required skills
Technical training (Plumbing, Electronics, Industrial Mechanics), HVAC experience, analytical skills, communication skills, problem-solving
Preferred skills
MS Office proficiency