Kundenbetreuer (m/w/d) – Software für Gebäudereinigung inkl. Lohnprogramm
Core
Customer support specialist for building cleaning software and payroll programs, handling technical questions, software training, and implementation.
Role type
Customer success specialist (software)
Builds
Building cleaning software and payroll programs
Domain
PropTech / Facility Management / Payroll
Deliverable
product features
Required skills
Technical support, software training, implementation, customer communication, business acumen, payroll and financial accounting knowledge
Preferred skills
Mobile application familiarity
Technologies
Mobile applications
Responsibilities
Answer customer technical and functional questions via phone and email, conduct customer training sessions, support software rollouts (online or on-site), implement individual customer requirements, collaborate with the development team to improve software