(Senior) Schadenmanager (m/w/d) in der Sparte Sach
Core
Process property damage claims (residential buildings, etc.) from intake to closure, manage customer inquiries, and handle complaints and recovery cases.
Role type
Senior claims manager (property damage)
Builds
Property damage claims resolution and customer service
Domain
Insurance
Deliverable
client delivery
Required skills
Property damage claims processing, customer service, complaint handling, recovery case management, negotiation, team training
Preferred skills
Commercial training in insurance/finance, assertiveness, communication skills
Technologies
None stated
Responsibilities
Process business transactions in property damage from intake to closure, support customers and partners via phone and written communication, handle complaints and recovery cases, conduct coverage and recovery processes and negotiate out-of-court settlements, assist in training and development of colleagues
Seniority
Senior, hands-on IC