Allrounder (m/w/d) E-Commerce Onlinehandel technischer Support elektrische Heizsysteme
Core
Technical support and e-commerce management for electrical heating systems, handling customer inquiries, creating quotes, optimizing product data for marketplaces, and producing content.
Role type
Technical support & e-commerce specialist
Builds
Electrical heating systems for residential and commercial customers
Domain
Home heating / E-commerce
Deliverable
product features
Required skills
Electrical knowledge, IT skills, Technical communication, Hands-on implementation, Marketplace management, Content creation, SEO/GAIO optimization, Project management
Preferred skills
Sales experience on online marketplaces, English language skills
Technologies
ERP systems, Amazon, eBay
Responsibilities
Answer customer inquiries via phone and email, create individual technical quotes, optimize product data for online shops and marketplaces, create FAQs and blog posts, manage marketplace growth, lead full-service article setup projects
Seniority
Entry-level to Mid-level