CareerPlan

Call Center Agent (m/w/d) Voll-Teilzeit

Dortmund, NORDRHEIN_WESTFALENFull-time2026-01-07 → 2026-11-12
On-site

Core

Providing telephone customer consultation and handling commercial processes for telecom/mobile services.

Role type

Customer service agent (telecom)

Builds

Customer solutions for product renewals, contract extensions, tariff changes, DSL/Fixed-line/TV

Domain

Telecommunications

Deliverable

product features

Required skills

PC usage, German (fluent), customer communication, problem-solving

Responsibilities

Consulting existing customers on product renewals, contract extensions, tariff changes, DSL/Fixed-line/TV; processing commercial processes; delivering tailored customer solutions