Call Center Agent (m/w/d) Voll-Teilzeit
On-site
Core
Providing telephone customer consultation and handling commercial processes for telecom/mobile services.
Role type
Customer service agent (telecom)
Builds
Customer solutions for product renewals, contract extensions, tariff changes, DSL/Fixed-line/TV
Domain
Telecommunications
Deliverable
product features
Required skills
PC usage, German (fluent), customer communication, problem-solving
Responsibilities
Consulting existing customers on product renewals, contract extensions, tariff changes, DSL/Fixed-line/TV; processing commercial processes; delivering tailored customer solutions