Referent (m/w/d) im Rechtsservice
Hybrid
Core
Legal service representative handling customer claims, policy verification, and legal advice for insurance holders, intermediaries, and courts.
Role type
Legal service representative (claims handling)
Builds
Customer service solutions for legal protection insurance claims
Domain
Insurance / Legal services
Deliverable
client delivery
Required skills
Legal expertise, customer communication, claims assessment, mediation, decision-making
Preferred skills
Experience in service sectors, negotiation skills
Technologies
Electronic communication tools, E-records systems
Responsibilities
Contact customers, intermediaries, and courts; assess claims and policy coverage; provide legal advice and mediation; decide on coverage liability; handle complaints and praise.