CareerPlan

Telefonischer Kundenberater m/w/d Voll /Teilzeit / Bank / Sofort

Dortmund, NORDRHEIN_WESTFALENRemoteFull-time2025-11-12 → 2026-11-12
Hybrid

Core

Telefonische und digitale Betreuung von Privatkunden und Business-Kunden bei Serviceanliegen sowie Unterstützung beim Online-Banking und Terminvereinbarungen.

Role type

Customer service representative (phone & digital)

Builds

Customer service interactions, online banking support, appointment scheduling

Domain

Banking / Financial services

Deliverable

client delivery

Required skills

Commercial training, quick comprehension, stress tolerance, flexibility, communication skills

Responsibilities

Handle customer inquiries via phone and digital channels, assist with online banking tasks, schedule appointments