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IT-Projekttechniker / IT-Techniker 3rd-Level-Support (m/w/d)

Köln, NORDRHEIN_WESTFALENFull-time2025-09-16 → 2026-10-14

Core

Plan, implement, and support complex IT infrastructure projects including network migrations, server virtualization, and cloud hybrid deployments for mid-sized enterprise clients.

Role type

Senior IT Project Technician / 3rd-Level Support Engineer

Builds

Network, server, storage, and cloud infrastructure solutions for on-premises and hybrid environments

Domain

IT Infrastructure / Enterprise Systems

Required skills

Network/Firewall/Routing administration, Windows Server administration, Virtualization (Hyper-V, VMware, Citrix), Exchange Server & Office 365, Backup solutions (Veeam), Server hardware administration, Project management, 3rd-Level troubleshooting

Preferred skills

Driver's license Class B, Experience with Lenovo servers, NetApp, Citrix/Netscaler

Technologies

Watchguard, Aruba, Cisco, Windows Server 2019/2022/2025, Hyper-V, VMware, Citrix Hypervisor, Exchange Server, Office 365, Azure AAD, SharePoint, Teams, Veeam, Lenovo, NetApp, Citrix, Netscaler, 3CX, Microsoft Teams

Responsibilities

Plan and execute IT infrastructure projects, Migrate network and firewall environments, Administer complex IT systems and server hardware, Provide 3rd-level support for escalations, Develop individual solutions based on infrastructure analysis, Document projects and hand over to clients

Seniority

Senior, hands-on IC