Product Owner (w/m/d) – Interne Business Services & SaaS Operations
Core
Product Owner for internal business services and SaaS operations, managing the end-to-end lifecycle of SaaS instances and internal tools for operations, sales, and finance teams.
Role type
Senior Product Owner (Internal Business Services & SaaS Operations)
Builds
Internal operational services, SaaS instance lifecycle management, and business logic for subscriptions and licensing.
Domain
B2B SaaS, IT Security, Internal Business Services
Required skills
Product Ownership, SaaS lifecycle management, internal stakeholder management, requirement translation, backlog management, process optimization, subscription/licensing models, technical system understanding (APIs, middleware, microservices), automation, documentation.
Preferred skills
Experience with virtual products, complex business logic, B2B software environments.
Technologies
SugarCRM, Zammad, REST APIs, Webhooks, Middleware, Microservices
Responsibilities
Translate internal business needs into technical requirements and user stories; coordinate cross-team SaaS processes from purchase to updates; consolidate and simplify internal tools; automate manual workflows; maintain structured backlogs and technical documentation.
Seniority
Senior, hands-on IC