Kundenberater digitale Kreditberatung | Quereinstieg (w/m/d)
Core
Telefonische Beratung bestehender Kunden und Neukundengewinnung für Online-Kredit- und Finanzierungsangebote sowie Karten- und Vorsorgeprodukte.
Role type
Customer advisor (digital credit consulting)
Builds
Credit and financing offers, card and savings products
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
telephone consulting, sales, modern technology usage, risk management
Preferred skills
business training background, customer relationship building, teamwork
Responsibilities
Phone-based customer consultation, new customer acquisition, needs-based offer creation and visualization, customer appointment scheduling, cross-selling of additional products, proactive risk management