1st Level Support Engineer (m/w/d)
Core
Analyze support issues, develop solution proposals and workarounds in collaboration with software development, and evaluate new features for industrial 4.0 software products.
Role type
1st Level Support Engineer
Builds
Industrial 4.0 software products
Domain
Industrial automation / Industry 4.0
Deliverable
client delivery
Required skills
database management, customer contact, troubleshooting, software testing experience
Preferred skills
PLC programming, English language skills, experience with new technologies and protocols
Technologies
PLC programming
Responsibilities
Analyze problems, develop solution proposals and workarounds, evaluate new features and functions
Seniority
Entry to Mid-level, hands-on IC
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