Sachbearbeiter Online-Banking (m/w/d)
Core
Handling customer inquiries and performing back-office operations for online banking accounts and securities.
Role type
Online banking operations specialist
Builds
Online banking services for retail customers
Domain
Banking / Financial Services
Required skills
Account management, securities service, data entry, account opening, identity verification, transaction processing, statistical analysis
Preferred skills
Banking experience, customer service, Excel, Word, PowerPoint
Responsibilities
Answering customer inquiries regarding online banking, managing account operations and securities services, maintaining master data, performing identity verifications, processing transaction requests, conducting manual transactions when necessary, preparing statistics for team alignment, ensuring quality control