Kundenberater (m/w/d) Energiebranche
Core
Active telephone sales of heating oil, fuels, lubricants, and services to commercial customers, combined with customer support, consulting, and order processing. (via careerplan.io/jobs/10001-1000766118-S-kundenberater-mwd-energiebranche-at-randstad-deutschland-gmbh-co-kg)
Role type
Senior sales and customer service representative (energy sector)
Builds
Sales of heating oil, fuels, and lubricants; customer service and order management
Domain
Energy industry (fuels and lubricants)
Deliverable
product features
Required skills
Commercial training (office/industrial), telephone sales experience, customer-oriented environment experience, MS Office proficiency, sales orientation, negotiation skills
Preferred skills
Credit monitoring, contract compliance, complaint handling, field sales support
Responsibilities
Active telephone sales of heating oil, fuels, and lubricants to commercial clients; customer support and product consulting; independent calculation and quote creation; customer reactivation and acquisition; order processing via EDV; monitoring customer credits and processing credit applications; supporting field sales teams with visit preparation and quotes; monitoring delivery contract compliance; handling complaints and correspondence; monitoring receivables and conducting phone collections