Mitarbeiter im Verkaufsinnendienst (m/w/d)
Core
Supporting the sales team by handling customer inquiries, processing orders, and managing inventory for trade customers in the paint and flooring industry.
Role type
Sales Operations Specialist (Trade)
Builds
Order fulfillment and customer service for trade clients
Domain
Retail / Construction Materials (Paints, Flooring, Wallpapers)
Deliverable
product features
Required skills
Order processing, customer consultation, inventory management, MS Office, ERP/WMS systems
Preferred skills
Product knowledge in paints/flooring/wallpapers, proactive presentation of collections
Responsibilities
Customer care and consultation, sales via phone/email, quote creation, order processing and tracking, goods dispatch to trade customers, handling returns, ordering from suppliers, stock and article maintenance, general administrative tasks, presenting product collections
Seniority
Entry to Mid-level