KAUFMÄNNISCHE ASSISTENZ SERVICE (M/W/D)
Core
First point of contact for customers at a BMW/MINI dealership, handling reception, inquiries, and customer data management.
Role type
Administrative Assistant (Automotive)
Builds
Customer service interactions and administrative support for the dealership
Domain
Automotive retail
Deliverable
product features
Required skills
Customer service, telephone handling, appointment scheduling, complaint handling, data entry, MS Office
Responsibilities
Greeting and directing customers, answering phone and personal inquiries, scheduling service appointments, processing customer complaints, handling customer orders, maintaining customer data