2nd Level Support Mitarbeiter (m/w/d)
Core
2nd Level Support specialist handling Windows infrastructure, virtual machines, cloud services, and Microsoft Exchange.
Role type
2nd Level Support Engineer
Builds
IT infrastructure stability and user support
Domain
IT Services / Enterprise Infrastructure
Required skills
Windows infrastructure, VMware, Hyper-V, AWS, Azure, Exchange Server, Microsoft products, network troubleshooting, technical documentation
Responsibilities
Analyze and resolve issues in Windows infrastructure and applications; Manage and support virtual machines (VMware/Hyper-V) and cloud services (AWS/Azure); Configure and maintain Exchange Servers and Microsoft products; Troubleshoot network problems and collaborate on firewall configurations; Create and update technical documentation for end-users; Participate in IT projects to improve infrastructure.