Mitarbeiter KundenDialogZentrum (m/w/d)
Core
First-level customer support via phone and online banking, handling payment transactions and card inquiries for private customers.
Role type
Customer Service Representative (First-Level Support)
Builds
Customer support interactions and transaction processing for a regional cooperative bank
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer contact, telephone communication, online banking support, payment transaction processing, appointment coordination, digital solutions proficiency
Preferred skills
Quick comprehension, openness to new challenges, resilience, teamwork, time flexibility