Senior Service Designer, Food Systems & Fulfillment (f/m/x)
Core
Senior Service Designer shaping enterprise product and process improvements for HelloFresh's Food Systems Alliance, focusing on supply chain management, procurement, and ingredient data flow.
Role type
Senior Service Designer (Enterprise UX)
Builds
Scalable enterprise tooling and optimized internal workflows for supply chain stakeholders
Domain
Food & Beverage / Supply Chain / Enterprise Software
Required skills
Service design methodologies (Definition Sprints, AS-IS/TO-BE mapping, Service Blueprinting), Enterprise UX design, Stakeholder management, Prototyping, Visual/Interaction/UI design, Figma
Preferred skills
Leading projects, Mentoring designers, UX writing
Technologies
Figma, Service design tools
Responsibilities
Lead strategic Definition Sprints to define next steps for design and development; Map current and design optimized enterprise processes within the Food Systems alliance; Partner with other designers to foster growth in service design; Understand user journeys for Recipe Developers, Menu Planners, and Buyers; Develop design concepts aligned with the Enterprise Design System; Collaborate with POs, engineers, and researchers to elevate UX solutions; Mentor and coach designers; Create UX/UI flows for complex enterprise problems; Facilitate cross-team communication.
Seniority
Senior, hands-on IC with mentorship responsibilities
