Sachbearbeiter:in in der Leistungsgewährung (m/w/d)
Core
Process complex benefit applications and decisions under the German Social Code II (Bürgergeld), including new applications, appeals, and adjustments.
Role type
Senior case officer for social benefits
Builds
Social benefit payments and administrative decisions for citizens
Domain
Public sector / Social welfare
Deliverable
client delivery
Required skills
German law knowledge (SGB II/III), complex case analysis, stakeholder coordination, documentation management, MS Office
Preferred skills
Leadership potential, quick learning of legal frameworks
Technologies
MS Office, specialized social welfare software
Responsibilities
Review and decide on complex benefit applications, advise clients on benefit entitlements, coordinate with internal and external agencies, handle appeals and benefit adjustments, verify legal correctness of decisions
Seniority
Mid-level, hands-on IC